Background connections to the cloud

Even though being an on-prem solution, Dataedo connects in the background to the cloud to perform some tasks. This article specifies those connections.

Dataedo Desktop

Online licenses

During signup, launching, and checking for available licenses, Dataedo Desktop connects to the following addresses:

• https://api.account.dataedo.com/ POST/PUT/GET, port 443

Blocking access to those addresses will make it impossible to sign up to Desktop online and use functionalities because it will not be possible to check the user license. This can be bypassed with offline licenses. Learn more about troubleshooting online licenses in Desktop.

Checking for updates

When launched, Dataedo Desktop connects to the following address to check if there's an update available:

• https://dataedo.com/updates port 443

Blocking access to this address will disable checking for new updates in Desktop but will not negatively impact other functionalities.

Crash reports

When a crash occurs, Dataedo Desktop shows the user a window with crash details and allows the user to send this crash to our server. The crash is sent to the following address:

• https://dataedo.com/crashreports/crashes/report port 443

Blocking access to this address will disable the option to send a crash from the error dialog. The crash can still be sent via regular email.

Desktop homepage

Dataedo Desktop has a home page that shows product updates and useful links. This content is downloaded from the Dataedo website on program launch from this address:

• https://dataedo.com/api/desktop/homepage POST, port 443

Blocking access to this address will disable downloading recent updates, and the homepage will show predefined links. This will not negatively impact other functionalities.

Usage tracking

Dataedo Desktop logs various user actions in Desktop, calling the following address multiple times when the user is using the application:

• https://dataedo.com/api/app/tracking port 443
• https://dataedo.com/log_in_success/ port 443
• https://dataedo.com/run_application/ port 443

Usage is tracked for analytical and support purposes. Blocking access to this address will not negatively impact the functionality of Dataedo Desktop.

Dataedo Portal

Licenses

During checking the license, Dataedo Portal connects to the following address:

• https://api.account.dataedo.com/api/v1/subscription-token/web/get POST/GET, port 443

Blocking access to this address will make it impossible to use functionalities dependent on the user license.