Licenses in Dataedo
Dataedo uses two types of licenses: online licenses and offline licenses. Online licenses are the primary method for managing subscriptions, trials, and educational licenses. Users are required to sign up for a Dataedo Account, and each time the Desktop application is launched, available licenses are checked online. Offline licenses are issued in special cases and can be used without an internet connection. This document covers the management of both online and offline licenses, as well as the conversion of legacy keys.
Online Licenses
Online licenses are managed in the Dataedo Account (an online portal available at account.dataedo.com) and require users to sign up with Desktop to Dataedo Account.
Learn more about online licenses
Online licenses are managed in the Dataedo Account (an online portal available at account.dataedo.com) and require users to sign up with Desktop to Dataedo Account.
Signing up to Dataedo Account with Desktop
Legacy keys
Till Dataedo 9.3, Dataedo used offline license keys that had the following format:
IOFNMDOCGFKGPFPPGAKAABFCBJNMNFIN
PCDNHJCHAEEBJDDBBHNCELMMCBKNLEBL
CHPELHDNNEKDAMIPOJBHEAOBDECJLGPB
OIBFLOBCAOPHKHJONOPDGHMKKLCJGOCH
PKMJGOEMBEMJDCDCEOEGMACCOIIPBCMJ
ENMABFBKNBIMDKGOKOICFAMHJNNBEJOP
PPDIGAJGBEODAALIPEJBDHNMEOCBIHFB
PFLCOGDOBJGLFHAKPFHBMGGEMFAMAJDP
From Dataedo 10, those keys are no longer supported. You need to convert the key to new online keys.
Convert the key
If you have the legacy key, you can convert legacy keys to online keys using this form:
Use Dataedo Account
You can also use Dataedo Account to define subscription users.
Troubleshooting
I don't see the license
- Refresh the list.
- This license might have already exceeded the number of available users.
- Check in the Dataedo Account
- Contact our support.
Learn more about accessing a license
Offline Licenses
In special cases, we issue offline licenses that can be used offline in the form of a license file.
The default way to manage licenses and trials are online licenses, and this should be your first approach.
Requesting an offline license
In exceptional cases, we can issue offline licenses in the form of a license file that can be used with Dataedo Desktop. To gain access to an offline license, you need to request it by contacting our support, and the team must approve it first.
To do this, please contact our support. Please justify why you need an offline license.
If the request is granted, follow these steps to access your offline license.
Accessing offline license file
If your account has access to offline licenses, you will be able to download a license key in the Subscription section of the account in Dataedo Account under Download offline license.
Trial period
If you need an offline trial license, first please take a trial, log into Dataedo Account and use the download option next to your most recent valid trial.
This key only works with Dataedo 10.1 or newer.
You can also contact our support.
Using the offline license
After downloading the license, follow the steps below to add it in the Desktop app:
Then, select the offline license file you downloaded and press OK to open it.
